Effective date: March 18, 2014
Last updated on: January 1, 2021
This Website with the URL of www.voxbaysolutions.com (“Website/Site”) is operated by Voxbay Solutions Private Limited (“We/Our/Us”). We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
HOW WE COLLECT THE INFORMATION
From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our Website.
Through business interaction: We may collect information through business interaction with you or your employees.
From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties
such as: Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or
communication more easily.
Information about your interactions with the products and services offered by our subsidiaries.
INFORMATION WE COLLECT
HOW WE USE INFORMATION
We use the information we collect primarily to provide, maintain, protect and improve our current products and services. We use the information collected through this website as described in this policy and we may use your information to: Improve our services, Site and how we operate our businesses; Understand and enhance your experience using our Site, products and services; Personalize our products or services and make recommendations; Provide and deliver products and services you request; Process, manage, complete, and account for transactions; Provide customer support and respond to your requests, comments, and inquiries; Create and manage the online accounts you manage on our Website; Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; Communicate with you about promotions, upcoming events and news about products and services; We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences; Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
DATA SECURITY We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to be transmitted securely. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services. It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer. Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
LINKS TO THIRD PARTY SITE/APPS
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.
YOUR INFORMATION CHOICES AND CHANGES
You can also make choices about the collection and processing of your data by Us. You can access your personal data and opt-out of certain services provided by the Us. In some cases, your ability to control and access to your date will be subject to applicable laws. You may opt-out of receiving promotional emails from Us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about our ongoing business relationship. You may also send requests about you got preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by sending an email to the email address provided at the bottom of this document.
CHANGES TO THIS POLICY
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
Following subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process: (I am accepting to receive newsletter from this website), you may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, then unsubscribe by clicking on unsubscribe option given in the email footer. If you have any concern about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.
Name: Legal Department Phone: +914847110006
Address: 4th Floor, Triumph Tower, Seaport-Airport Road,
Kakkanad, Ernakulam, Kerala, India-682021